FIELDERS CHOICE

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    • Staff
  • ONLINE SHOP
    • Gift Card
    • Accessories
    • Apparel & Pants
    • Bags
    • Balls
    • Bases & Field Equip
    • Bats
    • Batting Gloves
    • Batting Helmets
    • Caps
    • Footwear
    • Fielders Gloves
    • Nets
    • Protective
    • Teeball Starter Kits
    • Tees
  • PROMO
    • CLEARANCE
    • MEMBER OFFERS
    • NEW ARRIVALS
    • TEE-BALL STARTER
    • FREE SHIPPING
  • CONTACT
    • Ph: (08) 9361 6117
    • Location
    • SOCIAL
    • Club Orders
    • Links >
      • NOCSAE & Helmet Safety
      • Baseball >
        • Australian Baseball League
        • Australia's Baseball Author
        • Australian Pitching Development
        • BBCOR Explained
        • Baseball Radio
        • Baseball WA
        • GJ44 Foundation
        • Rays Showcase
        • PLATFORM Game Day
        • Little League WA
        • Perth Heat
        • REID Baseball
        • World Baseball Showcases
      • Softball >
        • Softball Australia
        • Softball WA
        • Winter Softball
        • Dale Districts Softball
        • Rockingham Softball
      • Tee Ball >
        • Tee Ball WA
        • REID BASEBALL
    • Staff

Shipping

  • Flat Rate for all orders - $17.50 AUD Australia Wide.
  • Pickup From Store - Perth Only
Depending on the delivery location & the delivery service used, the expected delivery time can vary between 3 – 15 business days after the order is placed.

Return an item

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

​To complete your return, we require a receipt or proof of purchase.
​
There are certain situations where only partial refunds are granted: (if applicable)
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds
Once your return is received and inspected, we will contact you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you still have not received your refund yet, please contact us at prostaff@fielders.net or (08) 9361 6117.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, please contact us at prostaff@fielders.net or (08) 9361 6117.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
P: (08) 9361 6117
E: prostaff@fielders.net
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